Support
The fastest way to get help is in the app: open You → Help & support to chat with us. Our assistant (labelled as AI) answers straight away and hands over to our team whenever you need a person. You can also email team@gymstreak.com.
My reps aren't counting
- Stand your phone upright on the floor about 1–1.5 m away, facing you, with your shoulders and both arms in view.
- Use good light and avoid a bright window behind you.
- Start from a locked-out position, lower until your arms bend, then press all the way back up. Knee push-ups count.
- If PushPong says "Move the phone back", step the phone further away.
Squads and challenges
- Create a squad from the Day Crown title menu and share its code or link.
- Friends can answer a "beat my set" challenge straight from the link with an App Clip, no download needed.
- The Day Crown resets at midnight in the time zone of the person who created the squad.
PushPong Club
- Club is an optional subscription for coaching and deeper stats. The game stays free.
- New phone or reinstalled? Open the Club screen and tap Restore purchases.
- To cancel, go to Settings → your name → Subscriptions on your iPhone. Apple handles billing and refunds.
Your account and data
- Link Sign in with Apple in You → Account to keep your progress on a new phone.
- Delete your account and data any time in You → Account → Delete my data. See our Privacy Policy.
- Report or block a player by long-pressing their name on the board or feed.
GymStreak Ltd (GymStreak Labs), maker of PushPong
Email: team@gymstreak.com